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Customer Service Representative

Our Customer Service Representative will assist our customers throughout the repair process, providing information, speaking with the insurance company, and leveraging their experience to provide superior customer service.
? Greet and assist customers
? Coordinate rental vehicles and courtesy cars
? Scheduling repair appointments
? Communicate with insurers regarding deductibles, coverage, etc.
? Provide information to customers about all aspects of the collision repair process
? Collect information about vehicle damage
? Keep customers informed about their vehicle's repair
Requirements
? Previous collision repair industry experience an asset
? Retail/customer service and administrative experience required
? Outstanding customer service skills
? Solid administrative skills
? Enthusiastic, reliable, punctual
? A positive attitude
? A willingness to learn
? Ability to work effectively as part of a team
Compensation & Benefits
? Competitive Wages
? Flex Benefit Plan, Health, Dental and Vision
? Short and Long Term Disability
Our Competitive Advantage
We are busy year round, with a lot of work as a result of our strong insurance partner relationships
Our shops are ICAR Gold Class certified
We offer a clean work environment, our shops are bright and well ventilated, with top of the line equipment
We offer a National Warranty program, ensuring the repairs are of the highest standards
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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