Automotive Center Manager - Muskegon, MI

Company Name:
Sears Holdings
The Auto Center Manager (ACM) is responsible for managing all aspects of the Auto Center. The ACM drives superior results by selecting, coaching and developing a team of service advisors and technicians who are committed to achieving superior results. The ACM analyzes the business to identify opportunities for growth and increased profitability. Through the development and implementation of competitive strategies, by maintaining high personal standards for performance and by doing what's right every time, the ACM creates outstanding value for our customers and members.
Plan, direct, and supervise the work and productivity levels of Associates to ensure standards are met or exceeded
Build relationships with Human Resources and Loss Prevention teams to help provide assistance in the daily Auto Center operations
Manage and supervise to ensure accurate accounting of merchandise coming into the center and transfers, returns, or exchanges that impact inventory records
Assess service shortfalls and react quickly to ensure customer satisfaction and achievement of time standards
Develop a high performance team by hiring, coaching, developing and managing performance of Assistant Manager and Associates.
Understand local market focus and track competition and trends in the market; communicate with District, Region and Home Office Support to address unique local market considerations. Knowledgeable of competitors' services and prices to build on sales opportunities
Conduct financial review, analyses, and long term planning and management of business and key drivers to impact sales and profit
Set plans and strategy to manage expense, understand and drive margin, maintain appropriate merchandise protection standards
High School degree/Technical School degree required; Bachelor's degree preferred
2 + years prior management experience required, preferably in an Auto Center/retail store
Automotive Sales or Service education and training helpful but not necessary
Must be at least 18 years of age
Must have a valid Driver's License
About Sears Auto Center
Sears Auto Center is a leading provider of automotive maintenance and repair services and parts, with more than 700 locations nationwide offering a full array of passenger and light truck tires, including RoadHandler(TM), Michelin and Goodyear; DieHard(R) batteries, Craftsman(R) auto accessories and more. Sears has a long history as America's trusted place for car care, having offered auto parts since 1905 and service since 1931. Sears Auto Center offers customers convenient locations and hours -- open seven days a week, as well as an extensive menu of services. Sears Auto Center is a division of Sears Holdings Corporation. For more information on Sears Auto Center please . - Twitter @SearsAuto
EOE Minorities / Females / Protected Veterans / Disabled
Requisition ID: 387909BR
Job Function: Automotive
Employment Category: Regular, Full-time
State: Michigan (MI)
State or Province/City: MUSKEGON
Location: 5500 HARVEY ST,MUSKEGON, MI 49444, US
Post Code: 49444
Post Date: 09/24/2014
Brand: Sears
Business Unit: Stores - Auto Centers
Store: 02638: Sears Auto Center

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