Associate Field Technician
Muskegon, MI Muskegon, MI Full-time Full-time $51,600 - $77,400 a year $51,600 - $77,400 a year 16 hours ago 16 hours ago 16 hours ago Job Description Summary Provides on-site field support to customers.
Performs installations, repairs, upgrades and maintenance on hardware and equipment.
Essential Job Functions Provides on-site field support to customers including installation, and servicing and repairing systems and equipment.
Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance.
Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Job Type:
Full-time Pay:
$51,600.
00 - $77,400.
00 per year
Benefits:
401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Muskegon, MI:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person Provides on-site field support to customers.
Performs installations, repairs, upgrades and maintenance on hardware and equipment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Performs installations, repairs, upgrades and maintenance on hardware and equipment.
Essential Job Functions Provides on-site field support to customers including installation, and servicing and repairing systems and equipment.
Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance.
Assists in investigating and resolving complex installations and maintenance matters of significance.
Instructs customers in the operation and maintenance of systems/equipment.
Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Acts as a liaison with customers on administrative and technical matters for assigned projects.
Performs analysis and prepares reports on system problem trends and issues.
Job Type:
Full-time Pay:
$51,600.
00 - $77,400.
00 per year
Benefits:
401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Parental leave Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Monday to Friday Ability to commute/relocate:
Muskegon, MI:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person Provides on-site field support to customers.
Performs installations, repairs, upgrades and maintenance on hardware and equipment.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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